Do you want a speaker who’s:
entertaining, engaging and informative?
presented to a very wide variety of audiences from the government, corporate and welfare sectors, and to Professional Associations, clubs, community groups and the general community?
presented to very large audiences in theatres, auditoriums and halls as well as to small audiences in training rooms, classrooms and staff rooms?
spoken at conferences in Australia and overseas and at all types of professional learning events?
comfortable delivering from the stage, from the floor and in the workplace?
Then read on. Mark’s a highly experienced, engaging and entertaining speaker who leaves audiences with plenty of strategies and skills that they can immediately use; as soon as they walk out the door!
Mark delivers all types of presentations, workshops, seminars and coaching programs for all of his professional services. In addition, Mark delivers Keynotes on the following selected topics. For each, Mark will tailor the title, message, content and delivery style to meet your specific needs.
If you prefer, Mark can also deliver each, or something similar, as a workshop, seminar or coaching program. Talk to Mark about your needs and ideas.
Keynote #1. For managers: How to put an end to the unacceptable behaviour of staff
The commitment-breaker? The poor performer? The rule-flaunter? The whinger? The just-plane-lazy? The tantrum-thrower? The know-all? The mocker? Mark a great story teller and he gives you scenarios which are amusing and entertaining but also spot-on. He identifies just what unacceptable behaviour is and why you should stop it right now, and then gives you sure-fire techniques to put an end to it. As a bonus he gives you the common pit-falls and ‘what not to say’. You’ll laugh, you’ll nod with understanding, and you’ll leave with strategies that work.
Keynote #2. For front-line staff: How to handle difficult people and go home relaxed
Are you tired of people who are rude, overbearing, rude, sarcastic, nasty, aggressive and all-round jerks? Well in this presentation you get practical and realistic techniques that you can immediately use to deal with them, cope with them and manage them. Plus, you’ll get some Personal Conversation Scripts. Plus you’ll get some entertaining demonstrations. And, if you like, it can all be backed up with workshops, break-out sessions, seminars and coaching programs.