Might you or your staff (or students) ever have to deal with people who …
make offensive remarks?
use rude gestures?
ask inappropriate and personal questions?
put you down, criticise you unfairly and undermine you?
are sarcastic, racist or sexist?
continually break the rules, turn up late or talk back?
interrupt you, talk over you and act like a real know-all?
shout and try to intimidate you? or
sexually harass such as make suggestive comments or touch inappropriately?
Then Mark can help
Mark gives you the principles, strategies and the skills you need to get people to change. Mark also helps you know when and how to ’grin and bear it’ when it’s the appropriate thing to do.
Too often we put up with bad behaviour because we don’t have the right strategies (what to say and how to say it) and we don’t have the right skills to deliver the strategies in real-world. We put up with it for far too long, and it hurts. This is where Mark helps.
Mark delivers presentations of all descriptions and conducts workshops of varying lengths to suit your needs. Don’t hesitate to contact Mark and ask him how he can help.