Hello. Mark doesn’t have any public programs organised for 2012. This is because he’s concentrating on producing a number of resources for including:
Book:
“The 3 things that all difficult people have in common and why they matter.”
Book and audio:
“The 8 steps to handling and managing difficult people – a practical guide.”
Book:
“How to help make sure your teenagers keep safe - The 3 pillars of good parenting.”
Book and DVD:
“Role-plays that work. How to use Agent Provocateur role-Plays to teach any social communication skill you like.”
DVD:
“How to get a standing ovation even when delivering the finance report: a practical guide to great presentation skills.”