The 9 serious flaws of traditional role-plays

The following has been adapted from: Mark McPherson. (2007) “Party Without Pain. The use of Real Life Rehearsals®  to help teenagers control their drinking.” and Mark McPherson. (1988)  “Pooling Your Wisdom: A Method for Generating Role-Plays.”  Sydney: NSW TAFE in-house publication series.

What is the traditional type of role-play?

In a traditional role-play, the participants get into small groups and take turns playing the various parts or characters in a scenario. The point is to practice a set of techniques and skills and usually, but not always, these can only be practised in one of the roles; hence the taking of turns.

Naturally, there are variations. For example: there may or may not be a written script; the scenario and/or script may be given to the participants or they might devise their own; the participants may or may not receive feedback from each other; the participants may or may not receive detailed coaching from the facilitator; and the participants may or may not be required to practice until they reach a designated level of competeence.

Despite the best of intentions of the teacher, and despite the fact that the teacher and students may have enjoyed themselves and are proud of their efforts, there are 9 major flaws with these traditional types of role-plays and they are outlined below. Although not every flaw will apply to every role-play, Mark is confident that you will recognise most of these flaws and thought of them yourself. However, here they are documented for you. Enjoy.

1. Scenarios are either not relevant or not realistic enough

Too many role-plays use scenarios which describe situations the  participants have not encountered and/or are unlikely to encounter in the  future. In short, they are not relevant. In some role-plays, the situation per  se is relevant but the way they it is described and acted out (where they go,  who is involved and how they interact, what they say and how they say it, etc)  are not realistic. If the scenarios are not relevant or not realistic, the activity is of little value to the participants,  and this is the case even when the trainer and/or the participants enjoy the role-play.  In some cases, it is this lack of realism that makes the role-play enjoyable  for both the trainer and the participants because it makes them easy to prepare  and easy to perform. This flaw can still occur when the participants devise  their own scenario.

2. Strategies are promoted which do not match the needs of the participants

Too often, the strategies suggested, promoted and used in a  role-play are not relevant, practical or realistic. There are three situations where this is the case. The first is when the  scenario itself is not relevant or realistic. (See Flaw 1 above.) This means  that the strategies practiced are not relevant. The second is when the  strategies don’t match the goal/s of the participants for the particular  scenario. The strategies themselves might be good ones per se but they are not  useful if they are not matched with the personal aims of the participants and  different participants usually have different aims. The third is when the  strategies do not match the way participants ‘do things’ and ‘say things’ (the way they speak,  they way they interact, their culture, their class, etc). In all of these  cases, the time spent practicing them is wasted. Why does this happen? Sometimes,  strategies are suggested by the trainer without allowing the participants to  check them for acceptability. After checking them, participants could accept them  but, if allowed to be totally honest, could modify them or reject them entirely.  Even when they are suggested by participants, it is often done in an environment  where participants provide strategies they feel the trainer (or teacher) will  find acceptable rather than ones they would actually use. 

3. Participants are not properly prepared to handle obstacles to the successful delivery of strategies

In the real world, there are many obstacles which can hinder, or  even prevent, the use and success of many strategies — no matter how acceptable  they may be to the trainer, how good they might look on paper and how well they  have been practiced. Role-plays are often played out like everything in the  real world is going to run smoothly. It is surprising what little time, sometimes none, is devoted to helping participants become aware of, and consequently learning how to overcome, these obstacles. When  obstacles are encountered in the real world, they can quickly turn a potential  successful strategy into an unsuccessful one. When this happens, it can undermine the confidence of participants and their willingness to try the strategy again, or to try others. These obstacles are unlikely to be given appropriate prominence in old-style role-plays. Leaving them out makes for a safe and  smooth-running role-play but fails to prepare participants for the real world.

4. Diplomacy is not given enough prominence

Many programs concentrate on assertive strategies (often with a  rigid formula) at the expense of others which are either more flexible or more  diplomatic. Diplomatic strategies are important. They can help defuse what  could become an unpleasant or difficult situation before it becomes necessary  to use the sometimes more risky, assertive strategies. If diplomatic strategies  work, keep the participant safe, and help them achieve approved goals, they should be promoted yet are often overlooked.

5. Participants spend too much time watching demonstrations and too little time practicing

In some programs, the participants waste their valuable time  watching pre-recorded, or live, performances of actors or of other  participants. Although demonstrations can be valuable, too often the strategies  and the delivery style fit the actors (their use of the language, their ‘way of  doing things’, etc) and not those of the participants. This doesn’t mean that  the actors aren’t good at acting but it does mean that neither the strategies nor the delivery style are those which the participants would use or could use successfully; the actors are simply not the participants. Also, there can be many constraints on what an actor (and even participants) are able to  demonstrate, let alone record for later viewing. The problem remains even in  situations where the participants suggest the strategies and delivery styles to  be acted out. This is because the strategies and delivery styles can be those  that the participants would simply like to see acted out, are ones that they  think fit the age, ability and personality of the actor, or are ones they feel will be accepted. In any case, the time that participants spend devising and  suggesting strategies and delivery styles, and/or watching the actors perform, would be better spent trialling the use of different strategies themselves, and  getting feedback, and hence developing their skills at delivering them in  different circumstances.

6. Participants use scripts

Scripts are unlikely to contain language or strategies that fit  the culture of the participants. This can happen even when they are written by  the participants themselves. This is because it requires a great deal of skill  to produce a script that reflects a normal flow of conversation. Also, there  are usually constraints – even if they are not stated – when writing scripts,  so they tend to be sanitized. Furthermore, scripts do not help participants  learn to deal with unexpected obstacles or unexpected changes in circumstances  – both of which occur in the real world. They do not help participants practice  thinking ‘on the spot’, reacting to obstacles and recalling strategies unaided.

7. Participants role-play scenarios in pairs or small groups

In these situations it is difficult for the trainer to fully  scrutinize performances. This makes it difficult to ensure that the role-play  is being conducted in the best possible way.  A trainer needs to be able to  provide advice when needed, and to ask for and supervise re-enactments.  Otherwise, they will be unable to make certain that an appropriate level of skill development has been reached. In some cases, the participants are required to provide feedback and advice to each other. This is unlikely to be  productive because it requires a level of knowledge and skill which too many  participants don’t have.

8. Participants role-play scenarios in front of the whole  group

In these cases, participants ‘act out’ one or more scenarios in  front of the whole group. In this situation, there are many issues which  prevent the participants developing the skills they need for the real world.  The basic problem is that they have to prepare and deliver a presentation in  front of their peers and the trainer — in essence, they are ‘on the stage’. Why  do trainers do this? In many cases, the activity seems to be less about helping the participants develop their skills at handling real-world situations and more about the fun of the activity. Participants, not being trained actors,  will naturally have more concern about ensuring a good performance for both the  other participants and the trainer, than developing the skills to use  strategies they would actually employ in the real world.

9. Participants spend time act as someone other than  themselves

Participants should only spend time watching, listening to, and  practicing the communication strategies and skills that are deemed to be  important and are to be learnt or developed. Acting as someone else does not  help the participants develop the skills they need and it is simply a waste of  time. In some role-plays, participants are actually required to act as a person  with poor social skills, who says or does the wrong thing and, in some cases, even displays unacceptable behaviour. Many participants enjoy taking this role or watching others take the role. However, a possible unintended consequence is that attitudes such as ‘getting drunk is fun’ and ‘I will be the life of the party if I get drunk’ are promoted and reinforced. A second example  is where participants act as a person coercing others to be involved in risky,  unhealthy or illegal behaviour. This occurs, for example, in those role-plays  where participants take the role of the drunk driver or the person encouraging others to drink. In this situation, at any one time some of the participants are practicing and demonstrating skills which are  likely to be contrary to the aims of the program. It is possible they may even develop  a level of comfort in the role of ‘coercer’.

Check out: Some details of how Agent-Provocateur Role-Plays work.

How teachers can use Real-Life Rehearsals to teach any social skill they like.

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